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POSTNET Application Maintenance and Support

Name of Client:

PTT Srbija

Prime Contractor:

Siemens d.o.o.

Start / Completion date:

September 2008 / ongoing

Sub contractor:

Omni Logika

Project description:

Providing technical staff and services for support of POSTNET application software for PTT Srbija developed and maintained by Siemens IT-S&S.

Help-Desk operates 08-20h every day expect Sunday, and delivers the technical and application support for several thousand end-users in 750 offices.

Description of actual services provided by Omni Logika staff within the assignment:

  • Technical support
  • Application maintenance support
  • Help-Desk assistance